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Subprocessors

We use the following third-party subprocessors to help provide our services. These organisations are authorized to process your data only for the purposes of providing services to us.

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AWS

DPA Privacy

Amazon Web Services for cloud computing.

Products:

Anima - AI Receptionist

Anima - Documents

Anima - Triage and OC

Anima - Scribe

Azure

DPA Privacy

Sub-processor AI (Documents)

Products:

Anima - Documents

Deepgram

Sub-processor - live audio & recorded transcription (Scribe).

Products:

Anima - Scribe

Firetext

Sub-processor - SMS messages to patients (all products)

Products:

Anima - AI Receptionist

Anima - Triage and OC

Anima - Scribe

Anima - Documents

Google Cloud Platform

Privacy

Sub-processor -AI (Documents, Scribe)

Products:

Anima - Documents

Anima - Scribe

Anima - Triage and OC

Anima - AI Receptionist

HubSpot

Privacy

Software for inbound marketing and sales.

Intercom

Sub-processor - customer support facilitation (all products)

Products:

Anima - AI Receptionist

Anima - Documents

Anima - Triage and OC

Anima - Scribe

LiveKit

Sub-processor - Live phone call audio (Calls)

Products:

Anima - AI Receptionist

OpenAI

Sub-processor - AI (all products)

Products:

Anima - AI Receptionist

Anima - Documents

Anima - Triage and OC

Anima - Scribe

PostHog

DPA Privacy

Sub-processor - system analytics (all products)

Products:

Anima - AI Receptionist

Anima - Documents

Anima - Triage and OC

Anima - Scribe

Sentry

DPA Privacy

Sub-processor - system monitoring and error tracking (all products)

Products:

Anima - AI Receptionist

Anima - Documents

Anima - Triage and OC

Anima - Scribe

Snowflake

DPA Privacy

Sub-processor - system analytics (all products)

Products:

Anima - AI Receptionist

Anima - Documents

Anima - Triage and OC

Anima - Scribe

TelNyx

Sub-processor - SMS, calls management (all products)

Products:

Anima - AI Receptionist

Anima - Documents

Anima - Triage and OC

Anima - Scribe

Voyage AI Inc

Sub-processor - AI (Documents)

Products:

Anima - Documents