Subprocessors
We use the following third-party subprocessors to help provide our services. These organisations are authorized to process your data only for the purposes of providing services to us.
Products
Deepgram
Sub-processor - live audio & recorded transcription (Scribe).
Products
Anima - Sessions
Firetext
Sub-processor - SMS messages to patients (all products)
Products
Anima - Calls
Anima - Requests
Anima - Sessions
Anima - Documents
Google Cloud Platform
Sub-processor -AI (Documents, Scribe)
Products
Anima - Documents
Anima - Sessions
Anima - Requests
Anima - Calls
HubSpot
Software for inbound marketing and sales.
Intercom
Sub-processor - customer support facilitation (all products)
Products
Anima - Calls
Anima - Documents
Anima - Requests
Anima - Sessions
LiveKit
Sub-processor - Live phone call audio (Calls)
Products
Anima - Calls
OpenAI
Sub-processor - AI (all products)
Products
Anima - Calls
Anima - Documents
Anima - Requests
Anima - Sessions
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TelNyx
Sub-processor - SMS, calls management (all products)
Products
Anima - Calls
Anima - Documents
Anima - Requests
Anima - Sessions
Voyage AI Inc
Sub-processor - AI (Documents)
Products
Anima - Documents